Frequently Asked Questions
Find answers to the most common questions about our products, services, and policies.
We are open Monday to Saturday from 8:00 AM to 8:00 PM.
Yes, we offer delivery services within Nairobi and nationwide. Nairobi deliveries are same-day, while countrywide deliveries take 1-2 business days.
We accept cash, credit cards, mobile money (M-Pesa, Airtel Money), and bank transfers.
Yes, all our products come with manufacturer warranty. We also offer extended warranty options for additional protection.
Yes, we have a 7-day return policy for products in original condition. Exchanges are available for defective products within the warranty period.
Yes, we have physical stores in Nairobi where you can view and test products before purchasing.
Yes, we offer competitive prices on all our products. We regularly run promotions and discounts to ensure the best value for our customers.
Absolutely! We only sell 100% genuine products from authorized distributors and manufacturers.
